Privacy Policy

Last updated: 18 May 2026

The purpose of this Privacy Policy is to provide clear notice about the information we may collect online when you visit our Website and how we use that information. We have created this statement to demonstrate our firm commitment to making sure your personal information is safe and secure with us. Please read this Policy carefully.

This Policy applies to your use of vintageproperty.in and to communications you have with us through any channel, including WhatsApp, email, and telephone. By using the Website or engaging with us through these channels, you consent to the collection, use, and disclosure of your information in the manner provided in this Policy. This Policy does not apply to any other sites.

We reserve the right to amend or otherwise modify this Privacy Policy at any time in our sole discretion. Please check this page for updates periodically. Your continued use of the Website or our services after changes have been made shall be deemed as your acceptance of such changes.

References

• To "user", "you", "your" and "yours" are references to the person(s) accessing this Website or communicating with us.
• To "we", "us" and "our" are references to Vintage Wealth Managers (India) Pvt. Ltd., operating the real estate brand Vintage Properties.

Information We Collect

We have options on our Website where you can submit information to us, and we also have features that automatically collect information from users of our Website.

Non-PII Information Collected Automatically and How We Use It

We collect non-personally identifiable information ("Non-PII") to identify computers that we have interacted with before. For instance, by using Non-PII, we may be able to identify a computer that has previously visited our Website to see the available properties. In the context of Non-PII, whenever we refer to "you" or "yours", please remember that we may be referring to a computer and not an identifiable person since we generally do not know who is using a computer at any particular time.

Through the collection and use of Non-PII, we provide you with the best possible experience and tailor our services to your interests and needs. Our purpose is to improve the overall quality of our Website and the services we provide and to help us provide faster navigation and access to the various sections of the Website. We may disclose this information to other persons for these purposes or for related purposes, including to information technology companies who assist us in constructing, designing, and maintaining the Website.

Non-PII may include the type of Internet browser used, the type of computer operating system, the computer's Internet protocol ("IP") address, the date and time of your visit to the Website, whether you have visited the Website previously, what pages of the Website you accessed and what you downloaded, and your usage pattern and characteristics in order to measure interest in and use of various areas of the site.

We collect Non-PII through the use of cookies, pixels/tags, and related technologies. A cookie is a file on your browser that uniquely identifies your browser and computer. A pixel or a tag is a line of code which is used by a website or third party to assign online activities to a computer or browser. Though Non-PII does not personally identify anyone, we are still committed to giving users the opportunity to exercise choice about the Non-PII we collect. See the section titled "User Choice — Opting Out of Receiving Cookies".

PII Information You Provide To Us

We do not collect personally identifiable information ("PII") from users online unless users affirmatively and deliberately choose to release that information by submitting it by way of registering or enquiring on our Website, or by sharing it with us during a property tour, transaction, or other engagement.

Our registration or enquiry process requests certain personal information such as name, phone number (including WhatsApp number), e-mail address, and certain property information in order to assist you in effectively transmitting your expression of interest in our service. By providing us with voluntary PII, you consent to our using the data subject to applicable law, including the Digital Personal Data Protection Act, 2023 ("DPDP Act").

We may use the PII provided by you to meet your needs, fulfil requests for information you submit, follow up on enquiries and ongoing engagements, and send you information, services, or updates that may be of interest to you. If you tell us (by accessing the opt-out procedure described below) that you do not want us to use the PII information as a basis for any further contact with you, we will respect your wishes.

Communications via WhatsApp

We use the WhatsApp Business Platform (operated by Meta Platforms, Inc.) to communicate with customers, prospects, and persons who have previously engaged with us.

When we contact you on WhatsApp: We will contact you on WhatsApp only if you have shared your number with us in the course of an enquiry, property tour, signed Letter of Intent, completed transaction, or other interaction in which you reasonably expected follow-up.

What we send: Messages may include re-engagement check-ins, alerts about new listings matching your stated interest, area-specific market updates, and follow-ups on prior conversations. All template messages we send for marketing purposes are pre-approved by Meta in accordance with the WhatsApp Business Messaging Policy.

How to opt out: You can stop receiving WhatsApp messages from us at any time, at no cost, by:

• replying STOP, UNSUBSCRIBE, or OPT OUT to any of our WhatsApp messages;
• emailing us at enquiry@vintageproperty.in with the subject line "Opt out — WhatsApp"; or
• contacting our Grievance Officer (see below).

We will action your opt-out request within 24 hours and confirm the same to you.

Use of Automated Tools and Artificial Intelligence

To respond to enquiries promptly and consistently, we may use automated tools and artificial intelligence systems to assist in drafting communications and routing your messages to the appropriate team member. Specifically, we may use AI language models (such as those provided by Anthropic PBC) to help us prepare responses, summarise conversations, and identify the most relevant property matches for your stated interest.

All material decisions affecting you — including pricing, property selection, and contract negotiation — are reviewed by a human member of our team before they are communicated to you. You may at any time request that your communications with us be handled exclusively by a human team member, and we will respect that preference.

Disclosure of Information to Third Parties

We may disclose a user's Non-PII and PII when required to do so by law, for example, in response to a court order, subpoena or other legal obligation, in response to a law enforcement agency's request, or in special cases when we reasonably believe that disclosing your PII and Non-PII is necessary in order to investigate, prevent, or take action regarding suspected or actual prohibited activities, including fraud and situations involving potential threats to the physical safety of any person, or to protect and defend our rights, interests, or property.

If permitted by applicable law, we may also disclose and provide access to a user's PII and Non-PII to our vendors and contractors who are performing services on our behalf. These currently include, among others:

• Meta Platforms, Inc. — for delivery of messages via the WhatsApp Business Platform;
• Zoho Corporation Pvt. Ltd. — customer relationship management software used to store and manage customer records;
• Anthropic PBC — AI language models used to assist in drafting communications;
• Composio Inc., Vercel Inc., Neon Inc. — workflow automation, web hosting, and database hosting respectively;
• Professional advisers — our legal, tax, and audit advisers, where required.

Such vendors and contractors are not permitted to use such user information for any purpose other than providing services to us. Where any of the above providers are located outside India, transfers are made only in compliance with the DPDP Act and any restrictions notified by the Central Government.

Third Party Content Providers/Links

Our Website may contain links to the websites of other third parties. If and when you access these external websites through links or promotions on our Website, then you agree that you will become subject to their respective privacy policies, and the information they obtain from you during your visit will be subject to those policies. We are not responsible for any third party websites, their content, their respective privacy policy, or how they treat information about their users.

User Choice — Opting Out of Receiving Cookies

We use technology, which includes cookies, through which visitor information may be collected automatically as you navigate through our Website. We believe that the use of these tools enables us to provide users with a more meaningful web experience.

At all times, you may adjust your computer's web browser settings to refuse all cookies. However, by doing so, you may not be able to use certain features on the websites you visit or take full advantage of all the website offerings. You can remove cookies by following directions provided in your Internet browser's "help" file.

Please note that if you buy a new computer, upgrade or change web browsers, or take any action which results in acceptance of the cookies, you will need to perform the above process to refuse all cookies again.

Your Rights under the DPDP Act

Subject to the conditions set out in the Digital Personal Data Protection Act, 2023, you have the right to:

• obtain a summary of the personal data we hold about you and the processing activities we undertake;
• request correction, completion, or updating of inaccurate personal data;
• request erasure of personal data that is no longer necessary for the purpose for which it was collected;
• withdraw any consent you have previously given, at any time;
• nominate another individual to exercise your rights in the event of your death or incapacity;
• register a grievance with us (see below) and, if unsatisfied, with the Data Protection Board of India.

To exercise any of these rights, please contact our Grievance Officer at the address below. We will acknowledge your request within seven working days and respond substantively within thirty days.

Data Retention

We retain personal data for as long as is necessary for the purposes for which it was collected, and thereafter for the duration required by law (typically up to seven years from the close of the relevant financial year, in line with the Income Tax Act, 1961 and audit requirements). Communication logs, including WhatsApp message metadata, are retained for a minimum of three years for compliance and dispute-resolution purposes. Once retention is no longer required, data is securely deleted or anonymised.

Information Security

We follow generally accepted industry standards to protect against the unauthorized access to, retention of, and disclosure of information. Any information that is stored on our server is treated as confidential. Please keep in mind, however, that despite these reasonable efforts to protect information on our servers, no method of transmission over the Internet is guaranteed to be secure. Therefore, while we strive to protect your information at all times, we cannot guarantee its absolute security. Where required under applicable law, we will notify you and the Data Protection Board of any breach affecting your personal data without undue delay.

Changes to this Privacy Policy

Please note that because of the changing nature of privacy laws, user needs, and our service, we may modify this Privacy Policy from time to time. Accordingly, since we want to help you clearly understand our Privacy Policy and any pertinent revisions, we encourage you to review our Privacy Policy periodically to become aware of any changes. Your use of the Website after changes have been made shall be deemed as your acceptance to such changes.

Change and Unsubscribe from PII We Collect Through Your Correspondence on this Website

If you provide us PII through our "register or contact us or send enquiry" link on this Website, we will keep a record of the information you provide including your email address and any other PII you provide solely for the purpose of responding to your inquiry or to provide you with requested marketing materials or newsletters. Except as set forth in this Privacy Policy, this information will never be shared with third parties without your consent. If you wish to have the PII corrected if it is inaccurate or if you wish to exercise the right to opt out from receiving any further contact/communication, please e-mail us at enquiry@vintageproperty.in.

Children's Privacy

Our Website and services are neither developed for, nor directed at, children under 18, and we do not knowingly collect information from children under the age of 18. By using our service you are representing to us that you are at least 18 years old.

Grievance Officer

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the contact details of our Grievance Officer (also functioning as our Data Protection Officer) are provided below. You may contact our Grievance Officer with any question, complaint, or request relating to your personal data or this Privacy Policy:

We will acknowledge your communication within seven working days and respond substantively within thirty days. If you are not satisfied with our response, you may approach the Data Protection Board of India established under the DPDP Act.

Acceptance of Terms

By using the Website, you signify your acceptance of our Privacy Policy. If you do not agree to this Policy, please do not use the Website.

Questions or Comments about this Privacy Policy

If you have questions or concerns regarding this statement, you should contact us through e-mail at enquiry@vintageproperty.in or by post at the address above. Please make sure that you leave your full contact details with any communication to us.